1. Free Trial Period

We offer a 14-day free trial period for new users to explore and evaluate our software/app before purchasing a paid subscription.

No charges will be made during the trial period.

You may cancel your account at any time during the trial without incurring any fees.

Once the trial period ends, you must choose a paid plan to continue using the service.

2. Money-Back Guarantee

We stand behind the quality of our products and services. If you are not satisfied with your purchase, you are entitled to a full refund within 7 days from the date of your first payment.

Eligibility conditions:

The refund request must be submitted within 7 calendar days of your initial payment date.

Refunds apply only to first-time purchases; renewals, upgrades, or additional services are not eligible.

To prevent abuse, users who have previously received a refund may not be eligible for additional refunds.

Refunds will be made using the same payment method you used for the original transaction.

To request a refund, please contact us at  support@arbinsigloxxi.com with your account email and payment confirmation.

3. Cancellations

You may cancel your subscription at any time from your account dashboard or by contacting our support team.

Cancellations take effect at the end of the current billing cycle.

You will continue to have access to the service until your subscription expires.

No further charges will be applied after cancellation.

4. Non-Refundable Situations

We cannot issue refunds in the following situations:

Requests submitted after the 7-day guarantee period has expired.

Accounts found to be in violation of our Terms of Service.

Refunds for renewal payments unless you contact us before the renewal date.

To make the use of the app easier.

Companies, which helping use while programming and updating

We have to inform users of our service, that these companies or third parties have access to your personal information. Only when they get a job from ous they have acces to you data too. Which means that the third-parties only use your data for developing phase. However, they are obligated not to disclose or use the information for any other purpose.

Partial refund requests for unused time on a monthly or annual plan.

5. Technical Issues

To cancel or request a refund, please contact us via: Email: support@arbinsigloxxi.com

6. How to Request a Refund or Cancel Your Account

In this case we have to speak about the security of collected data and information. We don`t publish any kind of information about you. But sure internet and same protocols are not secure for 100% and because of this we are working everytime for security and realibility, but we can not gurantee its absolute security.

Address: ARBIN SIGLO XXI SL, Urbanización Lorea Playa – Casa 1, Nueva Andalucía, 29660 Marbella, Málaga, Spain.